Gb98 FAQ — all your questions answered here

Completing KYC (Know Your Customer) verification on gb98 is mandatory — especially for large withdrawals or advancing to VIP levels. Required documents:

• National ID Card (NID): Clear photos of both the front and back sides.
• Selfie: A recent selfie holding your NID.
• Payment Verification: A screenshot of a recent Mobile Pay or Nagad transaction.

Process:

Cricket betting on gb98 is straightforward, covering all major tournaments including IPL, BPL, and the World Cup. Here's how to get started:

To bet on a live match, select the "Live Betting" tab — odds shift in real time as the match progresses, so place your bets carefully.

Gb98's VIP Program has 5 tiers in total. Loyalty points accumulate with every bet, and your level increases based on your points:

• Bronze (New Member): Core benefits plus 3% weekly cashback.
• Silver: 5% cashback, faster withdrawal processing, and a birthday bonus.
• Gold: 8% cashback, a dedicated support agent, and exclusive tournament invitations.
• Platinum: 10% cashback, priority withdrawals (within 1 hour max), and exclusive bonuses.
• Diamond: Maximum cashback, a dedicated account manager, custom offers, and gifts.

Tier reviews are carried out monthly. Points can be redeemed as bonuses or held over toward your next level.

There are a few ways to get live scores and real-time updates on gb98:

• Live Betting Section: Head to the "Live" tab in the Sports menu to see real-time scores, wickets, overs, and a timeline for all ongoing matches.
• Match Page: Clicking on any match gives you a detailed scorecard, player statistics, and graphical visualizations.
• Push Notifications: Enable notifications for your favorite teams or tournaments in the mobile app and get instant alerts for key moments — wickets, sixes, final results.
• Analytics Page: Visit gb98's Analysis section for expert predictions and statistics before the match kicks off.

Live streaming is available for select matches — when logged in, look for the "Live Stream" button on the match page to watch directly.

If the gb98 app won't open or keeps crashing, follow the steps below — most issues are resolved within 5 minutes:

If none of the above steps work, open gb98.ws directly in your mobile browser — the site works fully on mobile. If the issue persists, contact support and share a screenshot with a detailed description of the problem.

Yes, all of gb98's responsible gaming tools are fully self-managed — you can activate them yourself without contacting support. Go to Account → Settings → "Responsible Gaming" section:

• Deposit Limit: Set a daily/weekly/monthly deposit limit. Takes effect immediately; increasing the limit requires a 72-hour waiting period.
• Loss Limit: Betting is automatically paused once your losses reach a set amount.
• Session Limit: Set a limit on how long you can play in one sitting — you'll be automatically logged out when the time is up.
• Cooling-Off: Take a temporary break lasting anywhere from 1 day to 6 weeks.
• Self-Exclusion: Lock your account for anywhere between 6 months and 5 years — this cannot be reversed before the period ends.

This limit must be confirmed via OTP verification to prevent it from being activated unintentionally.